Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to providing a smooth and reliable delivery experience for all customers in the United States.
Shipping Destinations
We currently ship to addresses within the United States.
Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or U.S. public holidays will be processed on the next business day.
Shipping & Delivery Time
Estimated delivery time:
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Standard Shipping: 5–10 business days
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Total estimated time, including processing: 6–13 business days
Delivery times are estimates and may vary due to carrier delays, severe weather, holidays, high order volumes, or other circumstances outside our control.
Shipping Cost
Shipping fees, if applicable, will be clearly displayed at checkout before you complete your purchase.
Any Free Shipping promotion will also be shown at checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow 1–3 business days for tracking information to become active after your order has been shipped.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping address, please contact us as soon as possible. Once an order has been processed or shipped, we cannot guarantee that the address can be changed.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Delayed, or Missing Packages
If your tracking information shows no updates for an extended period or your package has not arrived within the estimated delivery window, please contact our customer support team.
We will review the shipment and work with the shipping carrier when necessary to help resolve the issue.
If tracking shows the package as Delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the carrier. You may also contact us for additional assistance.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us promptly with:
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Your order number
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A description of the issue
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Clear photos of the item and packaging
Our support team will review your request and provide an appropriate solution.
Multiple Packages
Orders containing multiple products may occasionally be shipped separately. In this case, you may receive more than one package and tracking number.
Contact Us
If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website.